How we handle your information.

What we collect

When you complete the creative brief on our contact page, we collect the answers you choose (what your business needs, what you’d like us to create, your investment range and timing) plus your name, business name, business email, and, if you provide them, your website or social media link and any extra notes.

We also record basic, non-identifying information about how the brief is used, such as when a brief is started or completed and whether the booking button was clicked, along with the campaign link or referring site that brought you here. To prevent spam, we store a one-way scrambled version of your connection’s IP address, not the address itself.

How we use it

We use your information only to respond to your inquiry, prepare for your discovery call, and follow up about your project. We don’t sell your information, rent it, or add you to marketing lists without asking. No spam.

Where it’s stored and who sees it

Your brief is stored in a secured database used by this website, and a copy is sent to the Too Reel Media team so we can reply. It is never shown on any public page. Access is limited to the people who work on your inquiry.

If you book a discovery call, the booking is handled by our scheduling provider, which receives your name, email and a summary of your answers so the call can be set up. Its own privacy policy applies to the booking itself.

How long we keep it

We keep inquiry details for as long as we need them to talk with you about your project and to keep reasonable business records. You can ask us to delete them at any time.

Your choices

You can ask to see, correct, or delete the information you sent us, or ask us to stop contacting you. Just send us a message on Instagram at @tooreelmedia or reply to any email we send you, and we’ll take care of it.

Analytics

This site uses privacy-friendly analytics to count visits and see which steps of the brief are completed. These tools don’t show us who you are.

Changes

If we change how we handle your information, we’ll update this page and the date above.